Data Protection Policy

Xometry Europe GmbH, Ada-Lovelace-Str. 9, 85521 Ottobrunn, Germany

The responsible entity in the meaning of §§ 3 Para. 7 and 4 Para. 3 of the Federal Data Protection Law [Bundesdatenschutzgesetz] is Xometry Europe GmbH, represented by its Managing Directors, Mr Albert Belousov and Mr Dmitry Kafidov, Ada-Lovelace-Str. 9, 85521 Ottobrunn, Germany.

We collect and record data received from our customers and suppliers. This data comprises personal data of customers and/or data of a company with which we have a business relationship. This may also include usage data such as IP addresses.

This data serves to help us fulfill orders received from customers for their benefit. It is necessary that data from customers be shared with companies fulfilling orders on our behalf. This concerns in particular the transferring of drawings and/or construction diagrams, as well as object descriptions.

Other than for order fulfillment, we also use customer data in the course of engaging third parties for carrying out tasks such as delivering packages, processing payments, etc. Insofar as such third parties receive personal data of customers and/or other companies, this information may not be further disseminated.

The customer and/or the company has the right to receive, at any time, without specific cause, and at no cost, information concerning its data stored in our systems. The customer and/or company may at any time demand the blocking, correction, or deletion of the data collected by us. The declaration of consent provided to us for the collection or usage of data may be revoked at any time, without need for specific cause, by contacting the responsible entity.

We have taken extensive technical and operational security precautions in order to protect your personal data on file with us against unauthorized access and misuse. Our safety procedures for protecting against damage, destruction, and unauthorized access are regularly evaluated and updated in accordance with the state of the technological art.

We save the contract text and send you the ordering information via e-mail. The Terms and Conditions can be viewed at any time at www.xometry.eu/en/conditions.

This website contains links to external sites. If you click on these links, the IP address will generally also appear on the access logs of these websites. This data protection declaration is valid only for this website, and not for websites belonging to third parties.

A cookie is a piece of data stored on the user’s computer tied to information about the user. This website may use both session ID cookies and persistent cookies. For session ID cookies, once you close your browser or log out, the cookie terminates and is erased. A persistent cookie is a small text file stored on your computers hard drive for an extended period of time. Your browser help file contains information and instructions for removing persistent cookies.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (Google). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available underhttps://tools.google.com/dlpage/gaoptout?hl=en-GB.

Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html. Please note that on this website, Google Analytics code is supplemented by gat._anonymizeIp(); to ensure an anonymized collection of IP addresses (so called IP-masking). Source (http://www.datenschutzbeauftragter-info.de).

Amplitude

Specific part of this website ( “Partners Area” section ) uses Amplitude web analytics provided by Amplitude, Inc., 501 2nd Street, Suite 100, San Francisco, CA 94107, USA (hereinafter referred to as the “Amplitude”).

Amplitude uses “cookies”, small text files placed on users’ computers to analyze user activity. Information is collected only in “Partners Area” where all users are authorized with their login and password. So, your identity (namely company name, user name and email address) is stored along with your actions on the “Partners Area” section of the website for the reasons to examine UX and to improve our website performance.

Information about your use of this website collected by cookies will be transferred to Amplitude and stored on Amplitude’s server in the EU and United States. Amplitude will process this information to compile reports for us on our website operation, and provide other services. Amplitude processes this information as specified in the Terms of Use of Amplitude Service.

No other parts of the our website, except Partners Area collect any data with Amplitude Service. By using the Partners Area of this website, you agree that Amplitude can process your data in the above manner and for the above purposes.

Lead Forensics

We use a third party cookie, called _lfuuid. The cookie is accepted or declined in the consent banner that will appear upon your first visit to our website. The cookie allows a website to track visitor behavior on the sites on which the cookie is installed. Tracking is performed anonymously until a user identifies himself by submitting a form. The cookie is persistent for 10 years before it expires.

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